Complete correspondence with Karl Reinhart on OVO

Subject Contact CGMC - OVO mkII questions

Hello,

I've been considering getting a colloidal gold generator for some time but I'm only now able to look at this seriously and I wanted to ask some questions about the OVO mark II as it appears to be the easiest and cheapest production system available. Could you please let me know:

1. How much of the gold electrode is used per 250ml of 20ppm CG produced? and how long would you expect one electrode to last?

2. What is the purity of the gold electrodes used?

3. Do you sell replacement electrodes? as I can't see them listed on your site, though I think I did some time ago. If so could you let me know the cost for Gold and Copper electrodes?

4. Can you let me know postage cost and time to the UK, specifically postcode *******?

5. Can you let me know the cost for a spare reactor tube (to produce CG & CC without the hassle of changing electrodes)?

6. What is the output voltage which is run through the gold electrode?

7. Is there any benefit to using a magnetic stirrer to mix the seltzer water while CG is being produced (as there is for Silver)?

8. What is the best temperature to produce CG using the OVO - does the efficacy of the OVO decline with higher temperatures or at lower temperatures?

9. Can you give me some information on how the seltzer water & H2O2 allows a low voltage electrolysis to produce CG?

10. Is the international version available with a UK plug? If not can you confirm that it'll work on 240v AC input using a plug adaptor without any need for voltage convertors?

Thanks,

I look forward to hearing from you.

Allan

Subject Re: Contact CGMC - OVO mkII questions

Hello Allan,

1. 4mg (approx) per 200ml of 20ppm Cg.

2. .998% or better

3. $25.00 For gold electrodes (1 22 gage gold wire 7.5cm long, .65mm

diameter. Copper is essentially free if you want more with another

order. Copper alone I would only charge shipping, likely a few dollars.

4.  Flat rate for everyone.  $9.00 USD for shipping world wide.

5.  I charge $50.00 for an extra reactor tube.  You should think about

how easy they are to chance electrodes verses an extra tube.  Also your

reactor tube is covered for parts and labor indefinitely. (as long as I

live and breath.. not going to the other side for some time I suspect

:)

Have you seen the video on the Ovo Information Page?  Check it out,

maybe changing electrodes isn't so bad?

6. 110vDC (varies plus or minus 5 volts for international units based

on the power grid)

7. No.  Stirring is generally not required as the reactor tube is

designed to circulate the solution by itself.

Stirring can be employed but it not required.

8. The Ovo process is reactive.  It likes 40-60C and the upwards

temperature that is good to make colloidal gold is 65C just to be sure

and 74C absolute upwards limit.

If it gets too hot in solution the water undergoes a molecular change

from the heat radiation.  The water acts as it it is being cooled too

rapidly (high heat over ambient room temperature and this rate is

reached for rapid cooling).  The molecular state of the water changes

and the gold has nothing else to stick to but itself.  The colloid

becomes unstable.

The thing to remember is that the 250ml beaker is just a test size to

get the Soda water mixture right.

Once you establish the right soda water, H202 mixture then you will

want to graduate to any volume between 1-3 liters.  The increase mass

and surface area allow the temp to become stable somewhere between

40-65C so you can actually run a very nice batch without any other

concern but mixture and time.

http://colloidalgoldmachines-central.com/Ovo/OvoRD3.html

9. There is some information in these pages.

http://colloidalgoldmachines-central.com/Ovo/OvoRD1.html

http://colloidalgoldmachines-central.com/Ovo/OvoRD2.html

What you need to know is that the process keys on the soda water.

Electrical charge sets up a condition (not typical electrolysis such as

with colloidal silver) and the carbonic acid in soda water helps to

dissolve the gold.  The H202 is a stabilizer to help the transition so

that gold particles do not get bunched up and stick to each other when

they are sintered from the source electrode.

A number of Hydroxle switches are motivated electrically and this is

what the reactive process is all about.

Gold is not an electrolyte such as silver so it does not add any

conductance to the solution.  The H202 is trace and water itself is not

very conductive at all.

Our 'electrolyte' to give conductance is the general mineral content in

the soda water itself.

Some soda water is completely useless for this reason.  A blend of soft

minerals also seems to help carbonation so better soda waters with a

smoother disposition tend to also work well for the Ovo process.

I am just about to release a standard method for gaging the mixture.

Domestic customers only have to go to a store, we already know what

brands give consistent results.

International Clients have to do a bit of mixing and messing about

which is why we have a small 250ml beaker to start with.

In 20 minutes or less you can determine the mixture by virtue of the

process.

It has certain very well known values of heat generation and output of

gold that can be observed and the mixture adjusted to suit the various

soda water found locally.

I take it you may have a TDS meter, this would be a tool in gaging this

process and always having the right mixture.  Dissolved solids are a

good way to help determine conductance as the reverse is true for TDS

meters.  They determine a value based on conductance. 

To give you an idea.  Tap water is too high in dissolved solids maybe

30-35ppm?

A poorly performing soda water can suddenly become very good by adding

a very small quantity of mineral water.  Maybe 5-10ml (easy to do with

the included dropper)

Until now it has been a bit of guess work but I have been doing a work

up to make it exact where a TDS reading can quickly gage your values

and that would be that.

At the moment I am covering late orders from December.  It was a bang

up month and the Holiday always causes delays so while I hope to update

the manual and some other aspects of the web publications it may be

until the end of the month that I get a chance to publish my updates.

10.  I have 2 variety of systems.  1. Domestic (115vac power) and 2.

International (will run on any power grid up to 260vac)

The domestic system is optimal for 115vac so it can only use 115vac

power grids.  It is a throw back really to when they were all domestic

and the international units came later when it was shown that power

converters are unreliable and an added expense that isn't worth the

trouble. 

At some point they will all be universal power able.

They are exactly identical in nearly every respect even down to the

plug which is a standard 2 prong 115vac that gets an adapter for the

country of destination.  These adapters are easy to change and

inexpensive if you wanted to vacation somewhere and take your system

with you.  ($5.00 for each adapter plus shipping if ordered separately)

I am always available to answer questions.

Love and Respect,

Karl Reinhart :)

Subject Re: Contact CGMC - OVO mkII questions

Karl,

Thanks for the information, I've just managed to source an old sodastream machine & CO2 gas to make the no sodium soda water so I'm going to order an  OVO now.

Everything I need is listed below, I decided not to bother with a spare reactor tube after all,

OVO (international version) $320

2 spare gold electrodes $50

2 spare copper elecrodes $0

Adaptor $5

Shipping $9

Total $384

If you can confirm thats right & give me some idea of shipping time I'll put through a paypal payment to you this week.

The address to ship to is:

Allan Hainey

******

******

******

******

******

******

Much Thanks,

Allan

Subject Re: Contact CGMC - OVO mkII questions

Hi Allan,

You got everything right but you don't have to pay for the adapter that

comes with your unit.  Also it is a good idea to hold off on a spare

reactor tube.  Theses latest builds are looking very bullet proof so

save your money unless you find out otherwise.  These are free parts,

labor on any defects so at worst you would have a replacement tube and

that is no cost to you plus the fact that I never ask international

orders to return the defective tube unless it is a flaw that I have

never heard of or something so weird I just have to examine it.

After 1 year 7 months of this product this latest revision finally has

every nano detail down to a science so I don't expect any failures of

any kind with an exceptional long life.  (the power supplies never

fail)

Shipping time is based on the production cycle here.

I almost.. (so close I could taste it) had a nice inventory of units

ready to ship right before the Holiday but the flu had other plans for

me.

I always say 1-13 days from the payment but to be honest it will be

more like 2 weeks from today most likely.

I have shipping to do all this week catching up from December orders

that are waiting but this is also the largest production Que of Ovo

units I have ever run.  What I end up doing is cutting short the full

round and finishing off half of them so I can complete orders without

holding people up too much. 

If things are late, that is the only way to deal with it and it slows

down the rest of the new orders so.   A bit over the 13 day mark if you

paid today.

I can send you a Paypal invoice or just use my Paypal Id

(Shekinahguild@yahoo.com)

If you have any problems let me know.

Love and Respect,

Karl :)

Subject Order/Payment Confirmation.

Hello Allan,

This is my official Order/Payment Confirmation email.

I do this more for myself, just so I have search-able

emails that say I received and order and then when I

ship I always send a confirmation email.

This is my file system.. (aside from the master client

list I keep)

My forte' is engineering and such not clerical so

until I get setup for staff to do this I stick with a

system that works without all the software

complication. :)

I know your shipping address is correct because you

are a confirmed Paypal buyer and I have been talking

with you in email the last few days so I am being

casual, yet official all at the same time.

Allan, I work too much. :)

Your Order/Payment has been received for 1, Ovo

Colloidal Gold Reactor System and 2 extra gold

electrodes.

Your system shall ship in 1-13 days via Air Mail to

the following address:

Allan Hainey

**********

************

*************

*******

United Kingdom

Take a moment to check this information to ensure I

have the correct shipping address.

If you have any questions feel free to email me any

time.

Love and Respect,

Karl Reinhart

Subject Re: Order/Payment Confirmation.

Hi Karl,

This is all fine, I'll look forward to receiving the OVO.

Just one thing, remember to include the copper electrodes too as you haven't mentioned them below.

Thanks again

Allan

Subject Re: Order/Payment Confirmation.

Hi Karl,

Can you let me know whether the OVO has shipped yet or not as I've not had a shipping e-mail yet.

Thanks

Allan

Subject Re: Order/Payment Confirmation.

Hi Allen,

I am in the thick of the shipping at the moment.

I will have your unit out today or most likely

Tuesday.

Thank you for your Patience,

Karl :)

Subject Fw: Order/Payment Confirmation.

Karl,

Can you let me know what the situation is with my OVO right now, has it been shipped yet? if so can you confirm the date of shipping as I've not yet received it.

Thanks

Allan

Subject Fw: Order/Payment Confirmation.

Karl,

Can you let me know when I can expect to receive the OVO as its now been 6 weeks since I ordered.

Thanks

Allan

Subject Re: Fw: Order/Payment Confirmation.

Hi Allan,

I appologize again for the delay.  I am moving out UK

orders for the Ovo at the moment so it should not be

long.

I somewhat took on more than I could deal with and now

I am paying for it.

One never knows the true capacity they have until they

test that.  I now know my limits for production.

Not to sound like so much of a business person I

simply tried too hard to keep the prices low and

direct my focus on volume.

I am about to change my way of looking at things so I

don't have to worry about the critical mass.. (aka,

the cost of doing business verses how many sales per

month to keep it going)

At any rate, I have been here for quite a few years

and shall continue just as I have.

The learning curve in business is a long one.

Please forgive me for not responding sooner, I am

still short for time and feel it best to get the work

done before I spend hours in email.

Sometimes that becomes an issue but on the whole it's

best to get the orders out.

I appriciate your Patience greatly.

Karl

Subject Re: Fw: Order/Payment Confirmation.

Karl,

Thanks for the update. The delay didn't worry me so much as not hearing anything to explain it but now I know the reason its ok, just let me know when you send it out.

I suppose I should be happy I got the OVO at the price I did before you  change your way of looking at things.

Just so you know I'm going to be away from 15th March to April so if its expected to arrive during that time can you make sure and note on the package that it should be left at the post office depot or with my neighbours rather than being returned as undelivered.

Thanks

Allan

Subject Re: Fw: Order/Payment Confirmation.

Thank you Allan,

I have been caught in that place of transition.. 99%

of my customers are the greatest people one could ever

hope to do business with and my low prices are a

direct reflection of this synergy that helped to

create my business.

The problem is, I simply need to charge more as I have

reached the upwards capacity for one person.  The cost

of doing business eats me alive at times and then the

delays associated with that make the situation

untenable.

I am forced to finally break down and admit that I

don't charge enough and re-assess the cost of doing

business.

Unlike the typical American the service of humanity

was in mind when I began all of this and only once did

I raise the price on the Ovo after so many suggestions

to do so.

I am a Research person learning the ropes of business

in order to continue to do what I love.

I apologize for the delay and in the future I hope to

eliminate this.

I truly appreciate your Patience and Understanding.

As I said, I have the greatest clients/customers and

my hope is to keep such quality in those I do business

with by doing better business by avoiding these

delays.

Love and Respect,

Karl :)

Subject question on OVO

Hi Karl,

I realise you're probably still overworked with the volume of orders you have at the moment but as its been almost 3 months since I ordered & paid for the OVO Mk2 I'd appreciate some idea of when you expect to be able to finally ship it.

Thanks

Allan

Subject Fw: question on OVO - URGENT

Karl,

Its now been 3 months since I ordered & sent payment for my OVO. At that time you had said you'd ship in 1-13 days.

I appreciate that you're busy but you've just been delaying me again and again and I get the suspicion that I'm being put to the end of the queue as an international customer. I'm getting really frustrated now as I've got stuff going on here and had planned on having my OVO and being able to produce my own Colloidal Gold/Colloidal Copper long before now. I had expected to be experiencing the benefits of home produced CG by now but it's just been delays and delays with no accurate timescale of when I can expect my OVO.

I have to ask that you let me know definitively what the progress is with getting my OVO (international voltage) produced and when I can expect it to be shipped. Sorry to take this attitude but I feel I need to do something to speed the process along. If I fail to get any response this time I'll be forced to post comments on the CG Yahoo site.

Thanks

Allan

Subject Re: Fw: question on OVO - URGENT

Hi Allan,

The 2 varieties of Ovo are not any sort of barrier to

production.  The international and the Domestic

variety are nearly identical.

My problem at this moment is one very simple,

undeniable and most difficult reality in the US.

Our Economy is taking the big plunge.. but as to why

now rather than the last  15 years is beyond me.

The last 30 days has been a very hard dry spell and I

am sitting here waiting to see any capital arrive so I

can consinue shipping.

So.. I have faced a lot of difficult times and come

through it so I don't sweat the small stuff but the

last few weeks it's been very difficult.  Just no

sales, at least in the US, Americans are spooked

(finally) and the markets are dry.

SO this is my 'delay' at the moment.. funds to ship

systems, buy gold and more importantly I have overhead

to cover and it looks grim at the moment.

One way or another you will get what you ordered.. I

never quit and I never let anything stop me but...

right now I am sweating it just waiting for some sales

to allow me to get on.

Yes, materials in house, no problem filling the

orders, just shipping them and keeping up with gold

wire.

Every day idle is another bill approaching.  So,

please bear with me.  If I have un=answered emails

it's simply becuase I am besides myself.. don't like

excuses, I would rather hold someone up a few days and

reply with a shipping notice.  It works out well that

way but lately. I am just waiting.

Odds are something will break here shortly and I can

get back on track.  It's just more difficult the

longer it goes on so.

Go figure the American buyer?  Head in the sand all

this time and suddenly, everyone freaks out because a

few large companies tank.. as if it were a surprise?

I have learned to get keep going.. but this latest

development is not in the hands of those who run

things, mostly it's the people who often do not see

the big picture.  What spooked them exactly is any

ones guess as I don't resonate with the whole of it..

just my observations as I watch advert money go down

the drain, no one is buying, at least from the US.

I will do my best to keep up with the email response..

mostly I just dread not having any kind of time table

at teh moment, I want to provide some definite

something so.. what I shall say is, email me when you

get the urge and I'll ensure I get your system out.

The last 2 weeks nothing has moved out.. everything is

just sitting here as I try to keep everyone from being

upset or worse, loosing total confidence because that

is where I am definitely threatened.

Thank you for your extended Patience Allan,

Karl

Subject Re: Fw: question on OVO - URGENT

Karl,

Thanks for the quick response. Glad to hear that I'm not being bumped down the queue in favour of US buyers, though I am surprised to hear that you've got some sitting just waiting for cash to send them out. I suppose its just the nature of your business (small 1 man start-up, research intensive) that you've got a tight cashflow but its a bit off putting that you need to wait for new customers to fulfill commitments to old existing customers. It reminds me of the nature of a Ponzi scheme more than anything, though no personal criticism intended by the comparison, just a bad way to run a business as inevitably there will be periods where new sales decline but you still need to meet old orders.

I appreciate that the US economy is heading into a downturn - and we don't look to be too far behind it - it's the nature of the market, and of capitalism, that everything goes in cycles. My concern is that I don't want to be waiting for the next upswing to get my OVO.

This isn't an option I'm keen on but I don't see the US consumer as likely to start splashing out again on items like CG generators in great numbers while the economy is as it is and everyone's predicting a recession. So can I suggest, if you've no other definite plans to ship my OVO, that you let me know the cheapest shipping prices to my address in the UK & if the price is ok I'll paypal you the cash for this on the understanding that I'll get it back once your cashflow improves (or you could add in additional gold electrodes to the value of shipping). This isn't an something I really want to do as I've already paid you but frankly I'd rather pay a wee bit extra & have you owe me it & have my OVO in hand than wait on the vagarities of the economy & hope that you're going to get the cash to send it out at some point in the future (or the cash to stay in business for that matter).

Allan

Subject Re: Fw: question on OVO - URGENT

Hi Allan,

I agree, it is a lousy way to run a business.  I can

appreciate your comments in the 3rd person (as I often

examine what I do that way) and I have been doing my

best to change the way I do business.

I fail when I do all these wonderful things and the

very last act is to hold up a 'Valuable!' customer

because I run my business like a deck of cards.

It wasn't my intention.. yes, I know the bit about

good intentions but seriously, the reality of business

and from my standpoint it is quite difficult to stay

on the level.

I thought I would email you right off to let you know

that some critical sales have moved things along to

where there is some hope.  Usually I wouldn't be so

pressured and worried but I had a negative account

balance so, any purchases were going into a black hole

rather than something I could ship out.

Since the last 30 days I have had 1-6 day shipping

times from the day of the order.

(I think it's 30 days)

So, at the very least I have been holding very firm on

new orders and then shipping the late ones.

I don't know if this is right, wrong, but a very

direct way to resolve this issue.. I absolutely have

to change the way I do things and take the slack out

of customer service.

I don't have the capital to ship yet.. but safe your

extra money.  It will cost something like $17.00 USD

to ship your system.  I charge a $9.00 nominal charge

for all orders because I think it's fair.

I have had this long series of experiments into what I

should charge customers but in the end I error on the

side of good customer equality because I like it.  It

doesn't have to make business sense.

I shall get my business in order because as a sole

proprietorship it's my name, not a company name that

ultimately stands behind what I do.  I would rather

not have to own such a sloppy standard which is why I

am taking such hard and drastic measures.

I shall have your order ready soon. 

I was in the middle of UK orders, preparing Aussie/NZ

orders and that is when things went south.

The last few weeks have been moments of observation to

see what in the heck happened.  I realized almost

instantly when the Bearns/Wallstreet went into bailout

that it would likely trigger a panic.  At least I have

the savvy to see it in progress. (I only wish I could

see the murky depths of where we are now and where it

shall lead.)

I am preparing to ship out a large number of things as

my accounts come back to life.  For me it is a flow..

having a little money and a flow of goods out of the

shop tends to support new sales.  I honestly work in a

direct relationship with my sales as in

'manifestation'.

There are rules and one of them is that I maintain a

flow.. perhaps it is possible to simply manifest sales

without that flow but I don't feel good about it,

therefor I likely maintain this condition in my

ability to generate new sales.

So, there are checks even if they do not appear in a

likely business dialog it's my name that is on the

line more than anything else. 

I am a Researcher predominantly. Without good business

I loose the value of my work in all respects.

Ok, enough gloom and doom talk.  Things will work out,

I have it in the works to see that it does.

I appreciate your candor and I accept it in the spirit

it is given.  I appreciate your Patience and I hope

that I can at least provide you with a good experience

when the Ovo system arrives.

It is something no one else has thought of and it does

work quite well.

Do not be afraid to email me if the spirit moves you,

likely when a person emails me it is about 24 hours

before I send off the order. (quite often at least)

Love and Respect,

Karl :)

Subject Re: Fw: question on OVO - URGENT

Karl,

Thanks for the explanation,

Glad that things may be picking up a bit and you've been getting some new sales to improve the cashflow. I'll wait a while longer, say 2 weeks or so, but if the shipping is only $17 (£8.50) I think if its going to be any longer than that I'd prefer to just send you the extra cash to ensure I can get the OVO quickly.

Just as some unsolicited advice with the US/UK exchange rate the way it is $17 shipping isn't going to put off anyone whose already paying $320 for an OVO, I'd say that you'd be better off just charging the actual shipping cost (and making clear that is the actual cost to you) rather than swallowing a loss on the shipping that you have to make up for in the cost of the product. I think all overseas purchasers recognise that shipping costs in the USA & outside it will differ so while charging the same may seem fair charging the actual cost wouldn't lose you any business, after all everyone recognises greater distance = higher shipping cost (and I suppose you could argue the fairest cost is the actual cost in any event). Up to you of course but I just wanted to offer some advice.

All the best

Allan

Subject Re: Fw: question on OVO - URGENT

Hi Allan,

(gads, I am actually organized today even without

sleep!)

Right on shedule, my gold order is arriving on

Wednesday.. (GMT -7) so your order will be out

shortly.

You are nearly 1 day ahead of me so far on the other

side of the GMT meridian.

Just wanted to update you and thank you for your

consideration..  I recognize the value as in 'thank

you for helping me to stay afloat during these tough

times' Allan.

Also,

Thank you for the honest advice.  Believe me when I

say I listen to my customers and some of the best

solutions come from outside of myself (in terms of

business).

I have likely learned more about business from my

customer relationships than any where else so I do

take notes and implement any good idea to see what

happens.

Ok.. must sleep now, been busy all night preparing for

the massive shipment list this week.. (rather excited

to get on with it you know!)

Love and Respect,

Karl :)

Subject Re: Fw: question on OVO - URGENT

Hi Karl,

It's now been 2 weeks since our last e-mail. Have you managed to get my OVO sent out yet? or are you still having cashflow problems. If you're still unable to afford to ship but have everything ready to go let me know and I'll put through a paypal for $17 as I really want to get my OVO sometime soon.

Thanks

Allan

Subject Re: Fw: question on OVO - URGENT

Hi Allan,

I intended to email you sooner but I have been working

to get things in gear.

Your order is ready to ship.. If I can cope it will be

out in the morning (saturday morning) if not.. Monday.

I was almost ready to ship your 2 extra electrodes

seprarately but I have more gold on order (trying to

get as many Ovo out the door as possible) so it may be

a day behind your Ovo.

There has been a lot to didy up the past week and the

days go by faster than I realize.

Karl

Subject Re: Fw: question on OVO - URGENT

Karl,

That's great, glad to hear that the OVO's ready to ship, been shipped by now I guess. I can wait a few days extra for the extra electrodes if that's the way you've done it.

Thanks, I look forwards to receiving the OVO and getting it up and running.

Allan

Subject Re: Fw: question on OVO - URGENT

Karl,

I've not yet received the OVO yet, or the spare electrodes you were going to send seperately, could you please confirm that these have been sent out, the date of shipping & any shipping referece number you may have.

Thanks

Allan

Subject Re: Fw: question on OVO - URGENT

Karl,

Any chance of a reply?

Allan

Subject Re: Fw: question on OVO - URGENT

Karl,

I haven't heard anything from you for a month and still haven't received my OVO. Can you please let me know ASAP what the situation is regarding shipping.

I await your reply.

Allan

Subject Karl - I want a reply now - URGENT

Karl,

I'm getting very frustrated by your failure to reply and am forced to conclude that you're purposefully avoiding replying as you haven't sent out my OVO.

I've spotted the website http://www.colloidalgold.info/ which you're aware of stating "I believe it is important to publish this on your web page. Karl is in a financial hole and is not sending out orders. There are a number of people who will never get their orders. "

I'm increasingly dissatisfied and angry at the delays, poor information and lack of my OVO or any explanation as to why this is. This is unacceptable to me.

I've paid you $379 back in January and so far all I've had from you are delaying e-mails, I want a definite answer this week on the status of my order and why despite your saying it'd been sent out I still haven't received it.

If I don't receive a reply from you by the end of the week I'll be making my anger at the poor service & delays felt through the Yahoo CG forums and the above website.

Allan

Subject Re: Karl - I want a reply now - URGENT

Hi Allen,

I apologise for the delays.. your unit is being

prepared and I wouldn't expect anyone to understand

but I'll say it anyway just because it is true.

It's been very difficult the past month or so.. to

such an extent it is very difficult to catch up with

any late orders.

I am working on it and I have not just forgot about

you.. how many times I come so close to shipping your

order only to have some big setback. 

The entire process is much more complicated than I can

explain.

All I can say is.. I will ship your system, it is in

process and I am doing everything I can to complete

our transaction.

So when I say it's difficult please understand that

this is not an understatement and leave it at that.

In time I will overcome because I never quit.

This isn't nearly enough withhout saying I shipped

your system.. and my late reply is directly related to

that factor.

I like to just reply with a shipping notice.. so I do

wait as long as I can in the hope I can make it

happen.

I apologize for the frustration this is causing.. I

have worked very hard to not do this very thing and I

will not give up until I can stop doing this.

Thank you for your Patience Allen,

Karl

Subject Re: Karl - I want a reply now - URGENT

Karl,

I can't say I'm satisfied as it just seems more of the same, what I'm looking for is some DEFINITE timescale and idea of when I can expect my OVO, given that you've been on the edge of shipping it several times now I feel I need a definite commitment to ship by a particular time, though the extent to which I feel I can rely on this is slim in view of the length of time this has dragged on for and the fact that you've previously told me "Your order is ready to ship". Can you let me know what the state of my OVO is, what is required before you can ship it and what your timescales are for this.

Allan

Subject Re: Karl - I want a reply now - URGENT

Hi Allan,

It's no joke, things are difficult more so than they

have been previously.

I am not about to fade into oblivion.. however it

comes about I will continue, find a way through it and

pathetically so I have a unit for you on top of this.

I live on a delicate edge and as such an example would

provide itself this week end begins with another

challenge upon other challenges.

I put most of my effort on keeping new customers from

being upset.. (where they charge back the payment)

when you are so close to the threshold between paying

a critical bill or not and someone charges back well..

that puts any plans on hold.. for all I know days

could go by and I will be completely helpless to do

more than stare at the wall wondering when I can get

on with it. .will I have the capital in time to pay x

bill before they come to terminate that essential

service?

I squeak out every ounce I can from what doesn't go to

some major bill..   this morning I wake up to a

chargeback.. lovely, I must find some means to repair

this damage before the timer runs out while still

maintain business as usual.

Under duress as a constant is one thing but at some

point you are almost trying to manifest some good

luck, or however one chooses to examine such things.

So.. as in your case.  I could have all that I need

(which I did when ever it was that I said.. ok, I am

ready to ship your stuff) and something much like what

I experienced this morning could happen.. (most likely

is the case in point) and I drift for days trying to

deal with that essential issue.

Time is money.. and the longer I remain in a stasis,

the more it costs to return to the land of the

functional.

In the while I always do what I can to maintain but,

as of today I often have very time critical orders

about to go out.. suddenly that is impossible.. what

shall I do in the mean while?  What do I say?

Granted, these orders will get shipped as soon as it

is possible.. but what damage will it cause in the

while?

I have to say something.. but in some cases I just

cringe.. oh, how nice, Allan sent an email of Patience

and to aknowledge my last email where I was ready to

ship his system.. and here I am in some 10x mire when

in all cases my words were true..  but here I am.

What do I say?

It isn't denial.. I don't have issues like that.  The

problem is, if you accept defeat then you are

defeated.

Never quit even if things look bad because I didn't

get this far just accepting.. oh well, so now we are

all going to die?  hehe.. no, anyone who has had to

chew through these negative potentials understands

that the first order of business is to direct ourself

toward the nearest solution, in some cases invent a

solution so long as it works.

Acceptance is not an option and in closer examinations

it is found to be true that we can overcome, there is

a way if we only seek that.  We can't allow doubt to

enter into the formula or we are for all intent and

purpose, concluded.

The most useful thing you do to help me is by

reminding me via email.  My interest is beyond money

in that I want to deliver your system for the sake it

was intended.

The Timescale is, As soon as Possible.

As frustrating as that is, I find it better to say

that, rather than to give you some date that I would

not be certain of just to make you happy at this

moment.

The variables that would allow me to certify a date

are well beyond my reach of knowing at this moment.

My situation could turn around at any time.. one never

knows.

While the odds are against me, I have consistently

beaten the odds.. what would due nicely at this

moment, this weekend would be to secure a contract for

a large scale system or something of substance that I

can prevent any further damage, hence it would be less

expensive the sooner such a thing could happen.

There is no way for me to know until a thing happens..

so, as of this email I say.. it looks like stormy

weather right now.. but don't be surprised if I

suddenly find an alternative means by Monday either.

Interestingly enough I have found certain properties

are true (Murphys law for instance).

If something should go wrong, it will go wrong at the

worst possible moment.

(something like that)

If you think about it.. when something goes wrong it

usually is the worst possible moment for it to fail.

In opposition to this one so called law, I have also

found the following to be true:

When we talk about some event verses probability we

end up in a sea of various potentials, none of which

tend to support a more direct knowledge of if such a

thing is possible beyond the landscape of the known

leading up to this event.

The one exception to this grey area I have found is

when something falls into a catagory of, Impossible.

Impossible is somewhat of an absolute, lending itself

to an easily determined probability against such a

thing, as impossible is otherwise meant to express,

simply not possible at all.

The thing I have learned about the 'impossible' is

that once determined that such a thing is, not

possible at all, the next thing that follows is often,

the event or thing which has been deemed so.

Further more, this impossible thing is most likely to

take place at the most unlikely moment for such an

impossible, possibility.

So while it looks bad.. don't count me out.  I will

come through at the nearest possible moment, likely

the least expected.

Love and Respect,

Karl

Subject Re: Karl - I want a reply now - URGENT

Karl,

Thanks for the reply, finally, even though it doesn't make a lot of sense or coherence.

I appreciate that you're experiencing difficulties, though I have serious doubts about your attitude of hoping something will turn up. Your tendency to keep people waiting for their products is now generating negative publicity and badwill which won't help you in getting things sorted if you are solely relying on new orders to fill your old ones. I would make the suggestion that you stop accepting new orders, which you don't seem able to fill on time in any event, and concentrate on satisfying those customers who've been waiting for their products for some time. I would say that that should be your priority and that you should consider other options of achieving this, such as ceasing non-productive (in cash terms) research and getting a paying job to resolve your financial problems and allow you to, at least, deal with your existing long-suffering customers and get yourself on a more stable footing before accepting new orders.

I am trying to be positive (though I don't feel it) and give you some advice in dealing with your problems, but you've got to realise that I have problems too and had been relying on the OVO to go some way to fixing them. Specifically a father with worsening Alzheimers and a strong fear that there is a family pre-disposition to it, so I have been waiting for the OVO, & the ability to make my own CG, in the hope of improving his condition and preventing the same in myself. So your persistent problems and delaying attitude are having an effect, and causing great anger and frustration to myself. I have to say that your attitude does sound like denial and wishful thinking rather than any realistic appraisal of your ability to pay your bills & meet your commitments and consideration of other options to do this apart from not doubting and hoping that a big order turns up. Frankly that's increasingly unlikely the more you mess people about with late (unsent) orders & lack of clear timescales, it's analagous to the gambler waiting for one big win to fix his problems, and borrowing from the loanshark to make it happen. I would advise you to consider what you need financially to meet your existing orders, consider your income and how you can realistically increase it to meet your needs (eg get a job, sell something) & let your customers know the genuine timescales for this & what you need to do.

You haven't given me any clear information on what state my OVO is in & what you need to do to get it out to me (ready to ship, need to buy gold, need to buy & fit covers, need to make electronics & fit them, need to pay your electric bill to solder bits together, etc) and this is very discouraging. Frankly, from what I see, I don't think you'll able to meet your orders if you continue on the way you have been & relying on a big new order is just wishful thinking: "My situation could turn around at any time.. one never knows."

I've been on the edge of reclaiming the money I sent you via paypal but want to give you the chance to make good, though from what you say about your ability to pay bills I'm increasingly doubtful of whether you can. I don't want to be left out of pocket, and more importantly without OVO, if you go bankrupt or lose your ability to produce, if you still have it (when did you last send an OVO out to anyone, as a matter of interest?). You are losing a lot of goodwill, and not just from me so although I'm giving you a bit more time to meet your commitment, again, I won't wait indefinitely, especially if as seems likely the U.S.A. slips into recession/depression in the near future, & want to know specifically what you need to do to my OVO to make it ready to ship.

Allan

Subject Fw: Karl - I want a reply now - URGENT

Karl,

I'm just reminding you and checking to see whether things have (or are realistically likely to) improve to the point where you're able to send out my OVO.

Still waiting

Allan

Subject Re: Fw: Karl - I want a reply now - URGENT

Hi Allan,

Thank you for the reminder.. (it definitely helps)

I want to give you a definative date.. and today I am

preparing to get the Ovo line together.

I have to work out a fix for a defect that showed up

in some cases of the reactor tube.. I don't expect a

total re-working.. just a small detail.

Since I need to make a new lot that is what I am doing

today (starting) while I prepare all the Ovo units I

have stock for.

My shortage is shipping funds, gold.. (gold funds)

while I pay off a few seriously late bills.

I'll squeak something in because I have to or I'll die

where I sit.

So bug me please.. I have my hands full trying to

focus on these tasks while working out some kind of

financial remedy and I tend to get caught up.

Your email address is a constant reminder and it will

get resolved the fastest that way..  so just a hey,

what's the status should do to make something happen

at the nearest possible moment.

Mostly I am (on the busines front) concerned about

gold, what I have is extra gold on order and I have

already shorted that by 1 dwt.. so I hate that after

holding onto it for so long waiting for shipping

funds.. anywho, giving you the picture here and why I

might get distracted.. but also why I might be able to

liberate your order finally with a bit of prodding.

The math doesn't work out bit I know I can do it, get

unstuck.

Thank you for your Patience Allen,

Karl :)

Subject Re: Fw: Karl - I want a reply now - URGENT

Karl,

Can you let me know the progress of my OVO & when you expect to send it out. Also can you let me know, to get an idea of the extent to which your business is still viable & my order is likely to be, finally, met: how many OVO's you've sent out in the last month and the last 2 months and whether you have any complete OVOs ready (or will have in the next month without any new influx of cash).

Thanks

Allan

Subject Re: Fw: Karl - I want a reply now - URGENT

Karl,

Please let me know ASAP the answers to the questions I asked.

Allan

Subject Re: Fw: Karl - I want a reply now - URGENT

Hi Allen,

between the up and the down swings here I nearly had

the chance to reply with some good news here.

Just now pulling out of a down swing.. (I think) so

let me see what I can do to get your unit in shipping.

Sorry to leave you hanging so long.

Karl

Subject Re: Fw: Karl - I want a reply now - URGENT

Karl,

Thanks for the e-mail but can you answer my specific questions as I'm sick of receiving well meaning waffle that doesn't tell me anything other than vague promises.

"Can you let me know the progress of my OVO & when you expect to send it out. Also can you let me know, to get an idea of the extent to which your business is still viable & my order is likely to be, finally, met: how many OVO's you've sent out in the last month and the last 2 months and whether you have any complete OVOs ready (or will have in the next month without any new influx of cash)."

Thanks

Allan

Subject Fw: Karl - I want a reply now - URGENT

Karl,

I'm fed up with this delay game that you seem to be playing. Please provide me with the info I've asked for by 04 September together with a definite date my OVO will be shipped and a commitment that this is your top priority. Should you fail to do so I have to demand my $379 be returned and advise that I'll be taking steps to publicise among the CG community your failure to honour your side of our contract.

I look forward to hearing from you and hope that you'll respond with something more concrete than the vague waffle and excuses I've unfortunately come to expect.

Allan

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